Frequently Asked Questions

On The Record eDiscovery Services provides secure, matter-specific document review and hosting without requiring firms to purchase software licenses or infrastructure. Clients are billed based on usage, including hosted data volume, user access, and project management support. When a matter concludes, data is returned for archiving or transfer according to client requirements, with no ongoing hosting obligation unless requested.

User access is fully scalable and can be adjusted as a matter evolves. Additional users can be provisioned quickly, and access can be reduced when no longer needed. On The Record eDiscovery Services works with counsel to align user access with review phases, ensuring appropriate permissions, security controls, and cost efficiency throughout the lifecycle of the matter.

Yes. On The Record eDiscovery Services offers predictable, transparent pricing options for matters with defined or limited budgets. Depending on the scope and duration of the matter, we can structure flat monthly pricing or phased service models to help manage costs while maintaining defensible eDiscovery workflows.

Yes. On The Record eDiscovery Services regularly supports trial-ready matters involving mixed media sources, including native files, scanned documents, and industry-standard load files. We can ingest and normalize materials from multiple sources, configure secure access for co-counsel, and apply appropriate permissions, audit trails, and access controls. Hosted environments can be made available quickly, subject to data volume and matter requirements.

Yes. Training and orientation are included as part of On The Record eDiscovery Services' hosting and litigation support offerings. Our team works directly with attorneys and legal staff to ensure they are comfortable navigating review environments, workflows, and production processes. Additional litigation support services are available as needed.